(979) 968-5756 | chamber@lagrangetx.org

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4th Qrt Lunch & Learn Series

Tuesday, November 21, 2023 (12:00 PM - 1:00 PM) (CST)

Description

This session is for owners, managers and employees at any level. It will be a deep dive into elevating your customer service from good to GREAT!

1. Being set up for Success

2. Knowing your Product

3. Going Above & Beyond

4.Service by Name

5. How to Say It

6. When things go Wrong

Presented by Veronica Seever. A previous Manager for Hyatt Hotels, Veronica spent years teaching management and associates the keys to excellent customer service. She was successful in bringing the ratings of her base hotel to rank in the top five Hyatt's in the United States in 85% of the surveyed categories.

Special thank you to your lunch sponsor Reba's Deli & Pizzeria, La Grange

Additional Info

Images

255 SVOBODA LANE, LA GRANGE, TX 78945

La Grange, TX 78945 United States
Event Contact
La Grange Area Chamber of Commerce
(979) 968-5756
Send Email
Tuesday, November 21, 2023 (12:00 PM - 1:00 PM) (CST)
Registered Guests
26 See Attendee List
Registration Closed
Registered Guests
CICI BARLAND
Heather Barthelme
WAYNE BESEDA
SHARON BEYER
Carrie Binford
Maria Cabrera
Jay Comp Tix
CHELSEA FAJKUS
NATE GORDON
Michelle Gulash - Comp Tix
Justin Hollek
JR KUTCHKA
SEAN MERRITT
Hannah Mertz
Ebbie Murphy
FABIAN NAVARRO
Carol Osina
Lindsey Pleasant
Heidi Powers
David Ramjohn
Deokie Ramjohn
Rylee Rudloff
Laurie Schneider
Veronica Seever - Speaker
Faith Stork
Daniela Zavala
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Ph: 1.979.968.5756

Email: chamber@lagrangetx.org

Address: 220 W. Colorado St., La Grange, TX 78945, USA

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